Legal Use of EC' Services

The key service of ExpatriateConnect (EC) is to match Australian based companies with export mentors (Australians with with in-market experience).

Once an Australian company provides EC with their completed profile (typically 2 pages) EC coordinates the company profile' certification process (check list to validate that the company does exist and its information is reasonable).

In parallel EC has developed a database of candidate export mentor profiles, whose profiles have been certified (based on check list to validate that mentor really does exist and their information is reasonable). 

Triggered by a certifed company profile EC identifies and provides a candidate mentor to the requesting Australian company, based on searching the EC database and networks.

In parallel, EC provides the candidate mentor with the proposed Australian company profile.

Both the company and the mentor have the right to choose to proceed or reject their proposed match.  Their acceptance is acknowledged by the exchange of the 'mutual understanding (MU)' which outlines the EC' program and the respective roles of the company and mentor.

The MU initiates the first step of the export framework which the parties are encouraged and supported to take through to an export roadmap.

* Please read the ExpatriateConnect disclaimer accepted at the time of registration.

Use for Purposes other than Intended

ExpatriateConnect (EC) was established by the founding partners to encourage Australian exports and global trade.  Its primary objectives are to build Australia's economic health by fostering trade and exports through education and mentoring.

To provide the services to support this objective requires the collection of information and system monitoring to ensure efficient delivery of the matching service.

ExpatriateConnect (EC) and ALBA National (the program facilitator) provides for the following:

• Ownership of all member data remains with ExpatrateConnect and ALBA National
• Individual EC' information will be kept confidential by the participants and program facilitator (ALBA) and will not be provided to any third party (unless compelled by law).  However, it must be acknowledged that security of transmission cannot be fully guaranteed.
• EC' member information will be limited to identifying mentor/company matches and export education.
• Communication beyond the initial matching correspondence, facilitated by the ExpatriateConnect (EC) program with companies and mentors will be limited to EC' provision of export resources (modules) and periodic newsletters/ emails or responses to questions initiated by the mentor or company.
• The EC tools will be improved and enhanced to offer a progressively richer experience to mentors and companies based on member feedback and development resources
• Registered expatriates/repatriates and business users will be kept informed through a periodical newsletter, which will contain information of interest to all registrants.
• Subject to its fair use policy, registered individuals may also receive occasional information about export topics of interest such as; taxation, electoral, or citizenship issues. Employment opportunities and investment opportunities are also expected to be of interest.  Acceptable topics will be reviewed by the ExpatriateConnect (EC) team.
• The ExpatriateConnect service will be protected by the most up to date e-security available. Currently 128 Bit encryption is employed in its e-commerce facility to ensure credit card and other identifying information is not visible to unauthorised third parties.
• Personal information is protected by individual user-names and passwords. Members are encouraged to be wise about their user - name and password management by keeping them private, periodically changing them, and recognising their responsibility to protect their fellow members data and information.
• Information (such as email addresses) can be collected from visitors to the site. Unless you provide a specific objection, this information may be used for:
  • to send news, information about our activities and general promotional material which we believe may be useful to you;
  • to monitor who is accessing the web site or using services offered on the web site; and
  • to profile the type of people accessing the web site.
  • If you do not wish to have your personal information used in this manner or for any other specific purpose, apart from necessary information required to use the Member Services, please email us accordingly.
• If you request us not to use personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request. However ExpatriateConnect reserves the right to:
  • subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
  • contact you if we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or
  • we are required by law to disclose the information.
  • We will preserve the content of any e-mail you send us if we believe we have the legal requirement to do so.
  • Your e-mail message content may be monitored by us for trouble-shooting or maintenance purposes or if any form of e-mail abuse is suspected. Individual information collected may be aggregated for analysis but in such circumstances we would ensure that individuals remain anonymous.
• Contact details and profiles of registered members may be shared, on a restricted basis, with a channel partner like the Southern Cross Group, to identify a mentor a company.
• You are entitled to access to your personal information and to edit or delete such information as required, unless we are required by law to retain it.
• All queries or comments regarding this privacy policy, or if you wish to make an enquiry regarding any personal information relating to you which may be in our possession, please contact us on enquiries@expatriateconnect.com or telephone: +61 (02) 9977 2887.

COMMUNICATION POLICY

• ExpatriateConnect’s policy adheres strictly to the National Privacy Policy Encourages the use of system tools for confirming subscriptions.
• ExpatriateConnect has adopted terms of use prohibiting the use of email for any illegal purpose including the uploading and sending of unsolicited commercial emails (UCE).
• ExpatriateConnect advocates the use of permission based marketing throughout customer acquisition processes.
  • ExpatriateConnect (EC) will only send commercial electronic messages that have either express or inferred consent from the recipient.
  • authorised commercial electronic messages will contain the following information: a) Accurate authorised sender contact details b) Accurate authorised sender identity c) Factual information and d) a functional unsubscribe facility
  • At the time of sending it is expected that all contact information will be valid for a minimum period of 30 days.
  • All recipients requesting the removal of their consent will be honored within 5 workings days.